I appreciated my sales person, Javier. He was knowledgable, professional and courteous. Thus he demonstrated to me that he was concerned about my knowledge and satisifaction with the new vehicle.
leonard is my Service Manager and terrific. I get my car serviced every 6 months and each time I feel welcome and kept well informed. I loved my Mustang, and when I do upgrade it will be due to both Leonards terrific service and and the love of my Ford.
Sales staff and managers were very attentive and professional, Excellent Overall Experience.
My sales representative Lenox Wright was amazing! He was attentive to all of my needs. I had an issue with the car and he went above and beyond to help resolve my problem. He should definitely be recognized for his GREAT customer service.
Excellent, very professional Paul and Charlie were very helpful and great!!!!! Will continue to purchase cars from Metro Ford!!! HIGHLY RECOMMEND!!!
Agile and professional service from Jose Milian, treated me like family, negotiated and earned my trust.
Very professional and very pleased I will recommend to my friends thank you.
Bill was wonderful great people love my fiesta
I wrote a letter to the dealership regarding my experience with the service dept. My favorite Metro Ford person, Luiz Andrade is always available to guide me through the service or sales process. The service manager Alberto, was very friendly, fast and efficient. The transmission expert hopped into the truck and knew in seconds what the problem was. Then he fixed it in less time than expected. This is why I have leased one van and six trucks from Metro Ford since 1995. Thank You!
great dealer, better salesman
Salesperson + Metro Ford are escellent. Had a bad experience the week before at another Ford dealership and had considered not buying a Ford one more try and am glad I did.
Excellent best experience I ever had with buying a car.
Very helpful and detailed through out the buying process.
The salesman who assist me at the time of purchasing the car called me many times to make sure I don't have any problem, and he always pay attention to all my request and make his best to give me assistance when I need it. He do everything to let the customer happy and ready to recommend the dealership to friends and relatives.
The service Consultant was knowledgeable and professional. He made this service appointment a very pleasant one.
Leonard the service Advisor is an excellent advisor. He communicated everything and every issue. This is my second car and I loved what service I was provided. Please make sure to compliment the Excellent service Leonard and the mechanic provided!
Belen Reyes was amazing sales person. She answered all my questions, and whenever she was not sure about it she would go and find it out for us before we complete the deal. she followed up with me after I bought the car. And she made me love even mo my Ford. You need to hire more employees like (BELEN) and for sure you will have tons of satisfied customers. I can not wait to see Belen again whenever I stop by to get my NEW Ford, LOL BELEN you rock!
I would highly recommend Ted Warburton and Luiz Andrade. They got me exactly what I needed and didn't waste my time. They were very honest about what I could get for the budget I had. It was a very good experience at Metro Ford.
The service was excellent. I would go there time after time, great service WELL DONE!
*I am extremely happy with my new Escape, but to be frank I am even happier with the purchasing experience and my dealings with Luiz the sales rep I ended up purchasing the vehicle from Metro Ford.*
*Every body was great to deal with. My salesman was outstanding no pressure very pleasent. I would highly recommend him to my friends.*
*This was a great buying experience from the beginning. The salesman Sheldon Holland was fantastic to deal with and went out of his way for me. I will buy my next car from Metro Ford without a doubt.*
*Excellent customer service work*
*Leonard the service writer at Metro did everything and then some to insure our complete satisfaction!*
*2 cars from Metro Ford!!!*
*Sheldon treated me extremely professionally, and has followed up several times to make sure I'm satisfied with the car. (I am!)*
*Roland Bolis is the best*
*Fast friendly service and I appreciate the car wash and vacuum!*
"My experience at Metro Ford has been extremely pleasant over the past 7 years. My salesman Mr. Sheldon Holland is one of the most knowledgable, courteous and honest salesman that I've come in contact with. His expertise, integrity and commitment to impeccable service has made me a repeat customer. This has lead me to purchase 6 vehicles from him in the past 7 years. I've also referred several family members, neighbors and co-workers. In closing, Mr. Holland is an asset to Metro Ford sales team and a blessing to his many customers"
"Always a great experience."
"Service Tech Bill could not do enough to take care of me and my car. Even at pickup he was there right thru the payment process."
"Mr. Paul Collins and Charlie Gallardo where exceptional in their knowledge of the product and their assistance was as excellent. I would do business here again."
"Sheldon is awesome! He helped us every step of the way!"
Thank You :)
"Joseph Solis was extremely patient, Respectful, Thorough, and Honest!"
"They know their business!!!"
Charlie = Salesman of the year!"
"The service rep Jason was excellent, he did what he said he would do in a timely manner and I was totally satisfied."
"I had a very wonderful experience and the salesperson, finance person and insurance person went way above the job duties to help me with this car. This is my third Ford Focus. I love this car. I can't wait until the next one."
"I am very happy with Metro Ford, they take good care of me. My wife and myself have two Lincoln Towncars 1-year 2004 and 2-year 2009."
"Great Sales experience, Manny Rodriguez really assisted me with the purchase of my new vehicle. Overall Pleased!"
"It was great Bill Rodriguez helped me out every step of the way! Will odviously recommend him to anyone"
"100% satisfied Love my new F-150 FX-2 that replaces my F-250 that was stolen."